Corporate Responsibility
Ensuring our work benefits every person involved
At Responsive Property Management, we understand that effective property management extends far beyond bricks and mortar.
We believe that our responsibilities encompass not just the properties we manage, but also the residents, the communities, and the environment around us. Our dedication to Corporate Responsibility is deeply embedded in how we operate, influencing every choice we make to ensure our work benefits everyone involved.
Responsible Property Management and Tenant Wellbeing
We are committed to creating and maintaining safe, comfortable, and thriving living and working environments for all our residents and occupants.
Tenant Welfare
We prioritise the safety, security, and satisfaction of our tenants. This includes prompt response to maintenance requests, clear communication, and respectful handling of all enquiries and concerns.
Fair Practices
We adhere to the highest standards of fairness and transparency in all our dealings, from lease agreements and rent collection to dispute resolution. We ensure compliance with all relevant housing laws and regulations.
Health and Safety
We proactively manage and maintain properties to meet and exceed health and safety standards, conducting regular inspections and addressing any potential hazards promptly to ensure peace of mind for residents.
Community Cohesion
Where appropriate, we aim to foster a sense of community within the properties we manage, encouraging positive neighbourly relations and supporting initiatives that enhance the living experience.
Employee Welfare and Development
Our team is the cornerstone of our service. We are committed to creating a supportive, engaging, and empowering workplace where every individual can thrive.
Supportive Environment
We provide a safe and healthy working environment for all our staff, promoting wellbeing and open communication.
Professional Growth
We invest in our employees’ continuous learning and development, offering training in areas such as property law, customer service, and sustainable practices, to ensure they provide the best possible service.
Work-Life Balance
We understand the importance of a healthy work-life balance and strive to create a flexible and supportive culture that respects personal commitments.
Fair Employment
We ensure fair compensation, benefits, and respectful treatment for all our employees, promoting a culture of recognition and appreciation.
Community Engagement and Local Impact
We believe in being an active and positive contributor to the Swindon community and the wider areas we serve.
Local Partnerships
We actively seek opportunities to collaborate with local businesses, tradespeople, and community groups, supporting the local economy and building strong relationships.
Addressing Local Needs
We are keen to understand and, where possible, contribute to local initiatives that enhance the quality of life in our communities by supporting local events and charities in Swindon.
Responsible Sourcing
We strive to work with local suppliers and contractors who also demonstrate a commitment to ethical and sustainable practices, keeping our economic impact within the community.
Promoting Local Value
Our operations help ensure properties remain well-maintained, contributing to the overall appeal and stability of neighbourhoods in and around Swindon.
Environmental Stewardship
We recognise our responsibility to minimise our environmental footprint and contribute to a more sustainable future. While we maintain certain paper files due to legal and regulatory requirements, we are deeply committed to reducing our overall environmental impact wherever possible through modern practices.
Resource Efficiency
We implement practices to reduce energy consumption, water usage, and waste generation within our offices.
Digital-First Approach
We prioritise digital solutions and processes, minimising our reliance on paper and physical resources in all areas where it’s feasible and compliant with regulations.
Sustainable Commuting
We encourage eco-friendly commuting options for our staff and consider environmental impact in our business travel decisions.
Continuous Improvement
We’re committed to regularly reviewing our environmental performance and seeking innovative ways to enhance sustainability within the properties we manage.
